Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

• Contact information (name, email address, postal address, phone number)
• Payment information (credit card details, billing address)
• Account information (username, password)
• Order history and preferences
• Communication preferences
• Any other information you choose to provide

1.2 Information Automatically Collected

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on Site, clicks)
• Location data
• Cookies and similar tracking technologies
• Purchase history and shopping behaviour

2. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Manage your account
• Send order confirmations and updates
• Provide customer support
• Send marketing communications (with your consent)
• Improve our products and services
• Analyse Site usage and trends
• Prevent fraud and maintain security
• Comply with legal obligations

3. Information Sharing and Disclosure

3.1 We Share Information With:

• Service providers (payment processors, shipping companies, marketing partners)
• Professional advisers (lawyers, accountants, auditors)
• Law enforcement or regulatory bodies when required
• Business partners (with your consent)

3.2 We Do Not:

• Sell your personal information to third parties
• Share your information for marketing purposes without your consent

4. Marketing Communications

4.1 Email Marketing

• We send marketing emails only with your consent
• You can opt out at any time via:
• Unsubscribe link in our emails
• Your account settings
• Contacting customer service

4.2 SMS Marketing

• We send SMS messages only with your explicit consent
• You can opt out by replying STOP or contacting customer service

5. Contact Information

For questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer:

• Email: [email protected]
• Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ